Woodville Alliance values rate a 10

This week Woodville Alliance closed its doors for one day. We did this so that staff from all of our work sites could come together and reflect on the culture and values of our organisation.


To close all of our services for an entire work day is a big thing to do. Again, Woodville closed its doors. For one whole work day.

This step was not taken lightly. It is significant in that it demonstrates the importance placed by Woodville’s leadership team on staff development, reflecting and evolving. All of our people were given the opportunity to come together. And learn.

Woodville’s annual Staff Development Day

Under the guidance of our facilitators, the Voice Project , we particularly reflected on what it means to work in a values based organisation, by unpacking the meaning behind the values that we hold dear in the work that we do every day.

Whether it is supporting a family at risk, educating a young child, partnering with other organisations to address youth unemployment or providing a place and opportunities for people with a disability to be themselves, our people demonstrate our values each and every day in some way.

At Woodville, our values include:

We were asked the big questions and given the opportunity to express what Woodville’s culture and values mean to us. We used words, video, design and other creative ways to express ourselves.


What was very clear this day was that as a values based organisation, our values are at the very core of everything we do. They define how we behave, what is important to us. Our Staff Development Day reinforced this. The staff themselves said this.

With our busy work days, we are not always afforded the opportunity to reflect. But exploring complex issues such as values and culture in a range of creative and expressive ways is part of our work to review our core values. We want to make sure that as an organisation we evolve, respond and adapt to changing environments. We believe it is important.

Our vision is for a fairer, more just society and improved quality of life for people in South West Sydney.

So how did our people rate our values? Overall, our current values rated very highly, at 9-10/10.


If you are interested in working at our values based organisation and think your skills would be a good fit for what we do, keep an eye on our Vacancies page.

Disability Support Worker’s 20 years’ service


Life is full of surprises.

When Luke was a community services student he was asked to choose a work placement somewhere he didn’t think he would ever be able to work with. He chose the area of disability.

It turned out Luke was so well suited to working with people with a disability, he was offered a job at his work placement. The work placement was at Woodville Alliance and that was twenty years ago.

In those twenty years, Luke has made connections with countless clients, families and staff through dedicating himself to supporting clients achieve their goals.

Today Luke’s colleagues and clients at Woodville surprised him with a special barbecue celebration to mark his milestone as the first Woodville Alliance Disability Services staff member to clock up 20 years of service.

Some of the clients spoke to the gathering, thanking Luke for all he has done for them. Woodville Alliance Chief Executive Pam Batkin congratulated Luke on his milestone and commented that the organisation was very fortunate to have someone with Luke’s sense of humour and intuition.

‘The way Luke relates to our clients, it is understated, but he has such a great sense of humour and the ability to pick up anything that seems amiss. He is a great role model to his fellow support workers,’ she says.

Another staff member, Suzanne,  says, ‘When you think of Woodville, you think of Luke — he is someone who epitomised the values of our organisation and loves what he does —you can see it from the moment he walks in.’

‘He thinks of ideas, nothing is too challenging, he gets on board with new initiatives, welcomes new staff and clients and is an integral part of the team.’

With his can-do attitude, Luke has spent more than a decade getting to know some Woodville Alliance’s service users, sharing their joy, providing quality support. Service users are motivated by him and trust him.  Staff are amused by his practical jokes and sense of fun.

When Woodville asked some of the families whose loved ones access Disability Services about Luke, it was clear that he is widely respected and appreciated by clients and families.  Some of those families contributed to a video screened at the barbecue, to thank Luke.

For Luke, it’s about coming in to work, making a difference to someone’s life and going away knowing that person’s life has improved in some way.

‘Working at Woodville has been a fantastic experience,’ Luke says, ‘I work in the community in which Iive; I see the people I support when I walk down my local streets. Knowing I have supported them in some way, it means so much to me.’

If a key challenge to disability service providers is to attract and retain talented staff, then Luke epitomises a support staff member who is driven, engaged in his work and gives his best, every day.

If you are interested in current job opportunities at Woodville Alliance , contact our Human Resources team.

As for Luke, the resounding message today was ‘here’s to another 20 years!’